Delivery

Normally, our delivery charges to UK Mainland are as follows:

  • Standard Delivery within 3 working days (Mon-Fri)
  • £9.95 for orders below £19.99
  • £4.95 for orders between £20.00 to £30.00
  • £3.29 for orders between £30.01 to £49.99
  • FREE OF CHARGE on orders over £50.00
  • Maximum weight for each order would be 30kg. Anything above this and you will be contacted with bulk shipment rates prior to order being processed.
  • include Northern Ireland, Post Code start with BT

Our delivery charges to Islands of Scotland, Highlands and Northern Ireland  are as follows:

  • postcodes HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE, IM, TR21-25
  • Standard Delivery is about 3-5 working days (Mon-Fri)
  • £20.5 for orders below £19.99
  • £20.5 for orders between £20.00 to £30.00
  • £14.45 for orders between £30.01 – £49.99
  • £10.42 on orders over £50.00
  • Maximum weight for each order would be 30kg. Anything above this and you will be contacted with bulk shipment rates prior to order being processed.

All customers can view the details and status of their orders online to see if their order has been confirmed, is in the progress of being prepared or dispatched. This information is available by logging into ‘My Account’. You will receive an email when your items have been dispatched with an update as to when you will receive your order.

If you believe your parcel has been lost in the post, please contact our Customer Services team or Courier company to investigate what has happened to your parcel.

Orders exceeding 30KG

If you exceed 30KG in any one purchase we will contact you to discuss our Bulk Shipment rates. If you have any questions on this prior to placing your order, please contact us now to arrange a call back.

Availability of product

If a product you have ordered is unavailable, we would NOT dispatch an alternative product. You may instruct us to dispatch an alternative product by contacting our Customer Services team so we can advise you on the next step to take.